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The Employee Assistance and Ombudsman Office was created by the Florida Legislature to inform and educate injured workers. We are also here to help you informally resolve any problems or disputes that might arise between the parties involved in your claim, and we can answer your questions about the workers’ compensation system. There is no charge for our services.
Questions? Need Help? Call (800)342-1741 or Email Us
Am I Covered? »
- Who needs workers' compensation coverage?
- Does my employer have coverage?
How To Report An Injury / Illness »
- Who do I report to?
- How long do I have to report?
- I need help reporting my claim
Education & Information »
- Injured Worker Brochure
- Injured Worker Workshop
- FAQs for Injured Workers
- Injured Worker Helpline
- Send your questions by e-mail
- Most commonly used forms
Benefits »
- Medical
- Lost Wages
- Death Benefits
- Vocational Rehab
I Need Help »
- How can we help you?
Employee Updates
EAO offers web services to injured workers - Many injured workers, and other persons with questions about workers' compensation often find it more convenient to ask their questions by e-mail. During FY 2008-09, the Employee Assistance and Ombudsman Office responded to 967 e-mail inquiries. This service is available to injured workers and the public at the following web address: wceao@myfloridacfo.com.
EAO Educates Injured Workers - During FY 2008-09, the Bureau of Employee Assistance and Ombudsman Office educated and provided assistance to 72,719 injured workers, including 8,823 who were Spanish speaking. Are you having a problem with your workers' compensation claim? Do you have questions about medical treatment or other benefits? Call 1-800-342-1741.
EAO Assists Injured Workers - The Employee Assistance and Ombudsman Office secured $645,803 in indemnity benefits for 425 injured workers and obtained 879 medical authorizations from July 1, 2008 through June 30, 2009.