Division of Workers' Compensation
Bureau of Employee Assistance
Bureau Chief
Core Functions
- Investigates disputes and facilitates resolution without undue expense, costly litigation or delay in the provision of benefits.
- Assists system participants in fulfilling their statutory responsibilities.
- Educates and disseminates information to all system participants.
- Initiates contacts with injured workers to discuss their rights and responsibilities and advise them of services available through EAO.
- Reviews claims in which injured workers’ benefits have been denied, stopped, or suspended.
Contact Information
Florida Statutory References
- Section
440.19, Regulates the procedure and time for filing claims, and all aspects of the claim resolution process
- Section
440.191, Creates the EAO to inform and assist injured workers, employers, carriers, and health care providers in fulfilling their responsibilities under the Workers' Compensation Law
- Section
440.192, Procedure for resolving benefit disputes
If you have additional questions you may contact us by email:
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