jump to main menu jump to subject menu jump to content jump to footer


Florida Dept. of Financial Services Check Scam

The Department of Financial Services has become aware of a potential scam involving the disbursement of fraudulent checks that are made to appear as if they have been issued by the Department and in some cases, signed by Chief Financial Officer Jeff Atwater. If you receive an unexpected check from the Department, do not attempt to cash the check.

The Department will not distribute a check to a consumer without first notifying the consumer prior to the check being issued. If you receive a check that seems suspicious, please report your findings and verify the legitimacy of the allocated funds with the Department’s Office of Fiscal Integrity by calling (850) 413-5514.

Office of Insurance Regulation Email Scam Targeting Floridians

The Office of Insurance Regulation (OIR) and the Department of Financial Services (DFS) have been made aware of a scam involving the unauthorized use of Insurance Commissioner David Altmaier’s name and position. A fraudulent email, appearing to be sent from OIR Commissioner Altmaier, has been sent to consumers, notifying that all of the recipient’s insurance policies have been cancelled. OIR does not send notices of cancellation and those who receive this email should disregard the information. Consumers should not click on any links contained with the email message, and should immediately delete the email.

Consumers should report this scam and all fraudulent activity to the Department of Financial Services’ Insurance Consumer Helpline by calling 1 (877) 693–5236. Consumers can also utilize this helpline to speak directly with insurance experts who can assist consumers with the filing of post-storm insurance claims and answer any insurance-related questions.

Beware of a phone scam called 'spoofing'

The Department of Financial Services was recently notified of a series of fraudulent phone calls that have the appearance of coming from the Department’s Division of Treasury's main line (850) 413-3165. The callers are claiming to be from the "Department of Revenue" and are demanding payments from the recipient of the call stating that they "owe them money". Spoofing, also known as “ghosting”, allows the fraudulent caller’s incoming call to show the Department’s number on caller-id so if one were to call the number back, they would be directed to our Department. This is done in an effort to legitimize the fraudulent scheme.

The Department of Financial Services does not conduct any form of bill collecting or financial transacting in this manner. If you receive a call from the Department of Financial Services that matches this description or seems suspicious, please remember to hang up, and dial (850) 413-3165. Do not provide any information until you have called the Department back and have spoken to a DFS representative. If the fraudulent or suspicious call is being made to appear as a different Department phone number, please hang up and call the Department of Financial Services Consumer Helpline (In-State) 1-877-693-5236 (Out of State) (850) 413-3089.

More Fraud and Scam Alerts